Privacy Policy

Traction School of Governance and Business (“we,” “us,” “our,” “TSGB”) operates the website sgb.ac.ke and communicates with prospective and current students through our website chat widget, WhatsApp, Facebook Messenger, Instagram, and Telegram.

This Privacy Policy explains how we collect, use, and protect your information when you interact with us through these channels.

INFORMATION WE COLLECT

When you contact us through our website, WhatsApp, Facebook Messenger, Instagram, or Telegram, we may collect:

• Your name
• Phone number
• Email address
• Course of interest
• Messages you send to us
• The platform you contacted us through

HOW WE USE YOUR INFORMATION

We use the information you provide to:

• Respond to your enquiries about our courses, fees, and admissions
• Follow up with you regarding your interest in enrolling
• Generate admission letters and invoices if you apply
• Improve our services and communication with prospective students

We do not sell or share your personal information with third parties for marketing purposes.

DATA STORAGE AND SECURITY

Your information is stored securely and is only accessible to authorized Traction School staff for admissions purposes.

THIRD-PARTY SERVICES

We use trusted third-party services to operate our enquiry system, including Meta (WhatsApp, Facebook Messenger, Instagram), Telegram, and email service providers. These services process your information in accordance with their own privacy policies.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected] or +254 700 524 589.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

Traction School of Governance and Business
5th Floor, Pioneer House, Moi Avenue, Nairobi, Kenya
Phone: +254 700 524 589
Email: [email protected]
Website: sgb.ac.ke

Last updated: July 2026