Paper 06: Information Communication Technology

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About Course

The Professional courses are administered at Foundation, Intermediate and Advanced Levels. Each level requires an average of one year, though candidates are advised to provide for an additional one year to meet requirements for internship/ practical experience.

A student must book for a minimum of three papers in a level in any order unless is exempted or has credits.

This course is aimed at persons who wish to qualify and work or practice as corporate secretaries, policy formulators, and consultants in governance, governance and compliance auditors and administrators at county and national levels and in the private sector.

Course Content

1. Introduction to information communication technology (ICT)
1.1 Introduction to information communication technology 1.2 Computer hardware 1.3 Computer software 1.4 Programming languages and tools 1.5 Information systems personnel and hierarchy 1.6 Role of ICT in business environments 1.7 Information centres 1.8 Impact of ICT in business

  • Computer hardware
  • Computer software & Programming languages

2. Overview of operating systems
2.1 Overview of an operating system 2.2 Functions of an operating system 2.3 Types of operating systems 2.4 Computer booting 2.5 Selection and acquisition of operating systems

3 An overview of application packages
3.1 Word processing 3.1.1 Features of a word processor 3.1.2 Formatting and editing text 3.1.3 Creating and formatting tables 3.2 Spreadsheets 3.2.1 Features of a spreadsheet program 3.2.2 Formatting and editing spreadsheet 3.2.3 Formulas 3.2.4 Functions; sum, average,min, max, IPMT, NPV,PMT,PV, VLOOKUP, HLOOKUP, COUNT, IF, sumif 3.2.5 Charts and graphs 3.2.6 Working with pivot tables 3.2.7 Linking formulas in different worksheets 3.2.8 What if analysis; Goal seek and solver 3.3 Presentation software 3.3.1 Features of a presentation program 3.3.2 Typing and formatting text in slide 3.3.3 Slide show

4 Computer networks
4.1 Computer networks concepts 4.2 Computer network hardware and software 4.3 Data transmission media 4.4 Types of computer networks 4.5 Advantages and limitations of networking 4.6 Cloud computing concepts, features and models 4.7 Internet of things (IoT)

5 The Internet
5.1 Introduction to the Internet 5.2 Applications of Internet 5.2.1 Using search engines 5.2.2 E-mails 5.2.3 Electronic communication 5.3 Internet services – e-mails, www, instant messaging 5.4 Internet service providers (ISPs) 5.5 Applications of internet 5.6 Online collaborative tools; cloud sheets and cloud documents 5.7 Impact of internet on society

6 Data security
6.1 Overview of data security 6.2 Threats and controls 6.3 Data backup and restoration procedures

7 Information systems in an enterprise
7.1 Overview of information systems 7.2 Components of an information system 7.3 Types and characteristics of information systems 7.4 Systems in a functional perspective 7.5 Enterprise applications and the business process integration

8 e-Commerce
8.1 e-commerce concepts and features 8.2 Models of e-commerce 8.3 Impact of the internet on business 8.4 E-commerce enabling software 8.5 Business opportunities in e-commerce 8.6 E-commerce infrastructure and platforms 8.7 E-commerce payments methods 8.8 Challenges of e-commerce 8.9 Securing e-commerce transactions 8.10 M-commerce and applications 8.11 Digital marketing methods

9. Mobile devices and applications
9.1 Overview of mobile computing 9.2 Types of mobile devices 9.3 Uses of mobile devices 9.4 Overview of mobile applications 9.5 Mobile browsers

10. Systems analysis and design
10.1 Elements of information systems 10.2 Systems theory 10.3 Types of information systems 10.4 Personnel involved in systems analysis and design 10.5 Systems analysis and design concepts 10.6 Systems development life cycle (SDLC) 10.6.1 Definition of systems development life cycle 10.6.2 Phases of SDLC 10.6.3 Advantages and disadvantages of SDLC 10.7 Requirements elicitation 1.1.1 Stakeholder analysis 1.1.2 Need for requirements gathering 1.1.3 Process for requirements gathering 1.1.4 Requirements gathering tools and techniques 1.1.5 Gap analysis 10.7.6 Prioritisation of requirements

11. Legal, ethical and social issues in information systems
11.1 Information systems ethical and social concerns 11.2 The moral dimension of information systems 11.3 The legal issues in information systems

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