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CQP 102: Communication and Customer Relations
By Traction SGB
Categories: Certified Quality Professionals (CQP)
Course Content
1. Introduction to communication
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Content
00:00
2. Communication Process
3. Forms of communication
4. Types and forms of verbal Communication
5. Non-Verbal Communication
6. Functional Writing in organizations
7. Meetings
8. Interviews
9. Report writing
10. Customer Relations
11. Emerging Issues in Communication
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