CQP 102: Communication and Customer Relations

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Course Content

SEPT – DEC 2025 CLASS RECORDINGS

  • SEPT 20TH
    01:12:44
  • SEPT 22ND
    01:55:56
  • SEPT 29TH
    01:25:14

JAN – APR 2025 CLASS RECORDINGS

1. Introduction to communication

2. Communication Process

3. Forms of communication

4. Types and forms of verbal Communication

5. Non-Verbal Communication

6. Functional Writing in organizations

7. Meetings

8. Interviews

9. Report writing

10. Customer Relations

11. Emerging Issues in Communication

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