Course Objectives:

By the end of the program, participants will be able to:

  • Explain the benefits and importance of a Strategy Focused Organization (SFO)
  • Develop a SWOT analysis, vision and mission statements and strategic goals for their organization or department
  • Use SMART objectives and KPIs to track the performance and productivity at all levels in their organizations
  • Apply the approach of best-in-class benchmarking technique to set targets for each KPI
  • Design a balanced scorecard based on the Kaplan and Norton model

Who should Attend?

All managers and supervisors, especially those involved in improving performance and measuring results.

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