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This course teaches on balance scorecard model strategies, focusing on those involved in improving performance and measuring results at the workplace.

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Course Objectives: By the end of the program, participants will be able to:
  • Explain the benefits and importance of a Strategy Focused Organization (SFO)
  • Develop a SWOT analysis, vision and mission statements and strategic goals for their organization or department
  • Use SMART objectives and KPIs to track the performance and productivity at all levels in their organizations
  • Apply the approach of best-in-class benchmarking technique to set targets for each KPI
  • Design a balanced scorecard based on the Kaplan and Norton model
Who should Attend? All managers and supervisors, especially those involved in improving performance and measuring results.

Course Currilcum

    • Benefits of Strategic Management and Planning 00:05:00
    • SWOT Analysis, Vision and Mission Statements 00:00:00
    • Developing Performance Measures and Control Systems 00:05:00
    • Benchmarking 00:05:00
    • Using the Balanced Scorecard as a Strategic Management System 00:00:00
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